Refunds
All custom sales are final. Once payments are made, there’s no refund. We will only refund if we have made a mistake on our behalf.
Turnaround and Cutoff Time
We have a 3-5 business day turnaround time on all customized orders. This does not include shipping times. Our cutoff time is 3pm EST. Monday – Friday. Shipping times depends on your shipping address and the shipping carrier, USPS, UPS, or FEDEX.
Local Order Pickup
We are located in Sparta, GA. If you’ve selected our local pickup option, you are required to meet at the designated time and place scheduled.
Payments
All orders must be paid for at the time of checkout. Emailing, or messaging our team does not qualify as order processed. If we send customer an invoice, it must be paid upon receiving. If invoice is paid after 3pm EST cutoff time, or not a normal business day, your order will process the next business day.